Knowledgebase : VPN
I can’t connect to a VPN – what should I do?
Posted by Administrator on 06 December 2019 02:15 am

First of all, we highly suggest you to check out our Help Center.
If you cannot find the answers you need, please open a Support Ticket.

What information should you provide us?

  • 1. Your operating system;
  • 2. The server to which you are trying to connect, for example: vpn.m1vpn.com;
  • 3. Error name /code (a screenshot of the error is preferable).


This will help us understand your problem and solve your connection issue.